Telephone survey with Convins

TELEPHONE SURVEY

Doing research and conducting surveys are functional, but time-consuming tasks. There will be a lot of time in preparing and editing questionnaires, but also in collecting the questionnaires and processing the results. We understand that all too well at Convins. Therefore, leave telephone surveys to Convins.

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What is a telephone survey?

A telephone survey involves asking a respondent over the phone about a particular topic. Although a telephone survey is sometimes labeled as outdated, it is still an effective way to collect data from a large sample.

For example, a telephone survey is used for:

  • A customer satisfaction survey: a telephone survey is an effective way to measure customer satisfaction;
  • An opinion poll: this form of survey is often used to measure the opinions of customers or stakeholders, for example;
  • An image survey: if organizations want to know more about their image among (potential) customers, image can be measured well thanks to a telephone survey;

The benefits of a telephone survey?

Telephone surveys have several advantages. For example, it is more personal than an online survey. The survey is relatively quick and has a relatively high response rate. In addition, it is easy to check who answered the questions. Because the answers are entered directly by the interviewer, rapid processing and analysis is possible

 

 Results

Conduct telephone survey

Telemarketing agency Convins has the knowledge, experience and capabilities to conduct surveys and telephone surveys for you within a foreseeable time. In addition, we ensure that you are presented with the results obtained in a clear report. We can support you with our telemarketing services. We do this for various industries, such as ICT, legal and online marketing. With over 14 years of experience, we are the extension of your organization!

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