Telephone survey with Convins
TELEPHONE SURVEY
Conducting research and surveys are functional but time-consuming jobs. A lot of time goes into drafting and editing questionnaires, as well as administering them and processing the results. We understand that all too well at Convins. So leave telephone surveys to Convins.
What is a telephone survey?
A telephone survey involves asking a respondent over the phone about a particular topic. Although a telephone survey is sometimes labeled as outdated, it is still an effective way to collect data from a large sample.
For example, a telephone survey is used for:
- Customer satisfaction survey: a telephone survey is an effective way to measure customer satisfaction;
- Opinion poll: this form of survey is often used to measure the opinions of customers or stakeholders, for example;
- Image research: if organizations want to know more about their image among (potential) customers, image can be measured well thanks to a telephone survey.
The benefits of a telephone survey?
Telephone surveys have several advantages. For example, it is more personal than an online survey. The survey is relatively quick and has a high response rate. In addition, the interviewer can continue to ask questions when answers are unclear, increasing the reliability of the data. Because the answers are entered directly, rapid processing and analysis is possible.
Results
Conduct telephone survey
Telemarketing agency Convins has the knowledge, experience and capacity to conduct research and telephone surveys for you within a foreseeable time. In addition, we ensure that you receive the results obtained in a clear report. With our telemarketing services we support organizations in various industries, such as ICT, legal and online marketing. We are the extension of your organization!