Sales call by Convins
Service call
Does your organization have engineers in the field who regularly visit consumers? Then Convins will be happy to help you by means of a service call. By means of service calls, you prevent your employees from standing in front of a closed door. If this happens, this is not only a waste of time, but also additional costs, an inefficient working method and even hindering the growth of your company can result. Together with Convins, you prevent your employees from losing valuable time. You can read how we do this here.
What is a service call?
Service calls can consist of various questions, as well as ad hoc assignments, complaints, appointments or other issues reported to a service desk or help desk. In fact, communication does not stop after the first moment of contact. In fact, for a service call, it does not matter whether you sell large or small items or services: a service call is always an addition to your organization. After all, not only does it have an effect on customer loyalty, but you yourself can also make timely changes when needed.
Planning services
How a service call works
The specialists at telemarketing agency Convins schedule appointments with consumers and confirm them. They also call the consumer prior to an appointment. This way you can be sure that your mechanics will not be standing in front of a closed door. As a result, deploying the scheduling service - and thus the service calls - can save your organisation a lot of money. Convins has the experience and expertise to relieve your worries with a complete planning service for your company.
At Convins, we always put together a structured plan for the service call. We make sure it becomes a part of your organization. Marketing budgets are often used for customer acquisition or lead generation, but a service call is also very important. In fact, research has shown that customers appreciate the personal attention. At Convins, we take care of this for you completely.
Sales call for your organisation
Our specialists have experience in various industries such as online marketing, consulting and construction & engineering, as well as many other industries. Would you like more information about sales calls for your organization? Then get in touch with us. Or check out our other telemarketing services such as phone acquisition support or lead generation.