SERVICEcall by Convins

Servicecall

Does your organization have field service technicians who regularly visit consumers? If so, Convins is happy to help you perform service calls. Service calls prevent your employees from standing in front of a closed door. If this does happen, it is not only a waste of time, but it also brings extra costs, an inefficient working method and possibly even hindrance in the growth of your company. Together with Convins, you can prevent your employees from losing valuable time. You can read about how we do that here.

What is a service call?

A service call can consist of different types of questions, as well as ad hoc orders, complaints, appointments or other issues that are reported to a service desk or help desk. In fact, for a service call, it does not matter whether you sell large or small products or services: a service call is always an addition to your organization. After all, it not only contributes to customer loyalty, but also allows you to make timely changes when needed.  

 

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