SERVICEcall by Convins
Servicecall
Does your organization have field service technicians who regularly visit consumers? If so, Convins is happy to help you perform service calls. Service calls prevent your employees from standing in front of a closed door. If this does happen, it is not only a waste of time, but it also brings extra costs, an inefficient working method and possibly even hindrance in the growth of your company. Together with Convins, you can prevent your employees from losing valuable time. You can read about how we do that here.
What is a service call?
A service call can consist of different types of questions, as well as ad hoc orders, complaints, appointments or other issues that are reported to a service desk or help desk. In fact, for a service call, it does not matter whether you sell large or small products or services: a service call is always an addition to your organization. After all, it not only contributes to customer loyalty, but also allows you to make timely changes when needed.
The process of a service call
The specialists at telemarketing agency Convins schedule and confirm appointments with consumers. In addition, they call the consumer prior to the appointment. This ensures that your technicians will not find themselves at a closed door.
Employing scheduling services - and thus service calls - can save your organization a lot of money. Convins has the experience and expertise to completely unburden you with complete scheduling services for your business. At Convins, we always create a structured plan for the service call. We ensure that this becomes a permanent part of your organization.
Marketing budgets are often used for customer acquisition or lead generation, but a service call is just as important. In fact, research shows that customers appreciate personal attention. At Convins, we are happy to take this worry off your hands.
Largest telemarketing agency
No Cure - No Pay
Transparent
No call scripts
85+ permanent employees
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