Case: Convins - Moore DRV

Who are you and what are your own USPs?

Moore DRV is an accounting- and consultingfirm and is a.o. based in Rotterdam.
They have been around for 100 years and have a total of 13 offices located in the Southwest Netherlands. They focus on entrepreneurs who have a direct relationship with their clients, employees and other stakeholders, entrepreneurs in the real economy. They have knowledge of multiple sectors and are primarily at home in assisting the DGA, for example in setting up or outsourcing the administration and advising and guiding in investments and business transfers. But also advice for the DMS in private, such as assisting in drafting a will or providing insight into the private assets through estate planning.

Harry: "To make a USP is difficult, since every accounting firm has basically the same product. This makes it difficult to be unique. But how we stand out is through our approach. We are a medium-sized organization, but can nevertheless be personally involved remain personally involved local presence and all specialists in house. Here, we look not only at the company, but also at the entrepreneur. It is often the DGA who feels lonely. Who can he spar with then? "Often that is his confidant, and that is often the accountant."

Serge: "We also distinguish ourselves because we have many contacts from our international alliance have. The internationalal business is in fact becoming more and more extensive."

How did you come into contact with Convins?

Harry: "At the time, Convins approached us. Convins had wanted Moore DRV as a client for a long time. We were looking for the Accountancy & Advisory practice for acquisition opportunities and found those with Convins' services. Convins' services fit well with what we were looking for, so it came at the right time. It has resulted in a fine partnership."

Why is the cooperation successful and what do you mean by successful?

Harry: "What I find very positive about working with Convins is the professionalism. I think the client really feels like they are talking to Moore DRV and not some call center that has no knowledge of the market. Convins does its best to provide quality appointments.ken appointments. If the appointment is not satisfactory, Convins is reasonable enough not to charge for the appointment. I think that is fair.t that doesn't happen very often.

Convins is also easy to reach. Emails are responded to quickly and the invoices are correct. That is also very important!"

Wilbert: "While scheduling appointments, Convins asks the prospect if there is a particular issue. After I ran the appointment, the prospects immediately indicated that they really liked the communication, that the response was quick and clear. That testifiedt of a successful collaboration!"

In your opinion, what are the USPs of Convins and its team?

Serge: "An important usp I find the perseverance to be very important. Convins calls until the appointment is made. appointment is made."

Harry: "And knowledge of the market. The other Moore DRV branches previously worked with call centers that were not well knew what they were talking about. With Convins, I feel confident that that will work out. Convins focuses on specific industries, including accounting, so they take the proposition very seriously. Convins also asks what we at Moore DRV think is important, so they can factor that into the conversations. I really like that, because there may be a development within Moore DRV that does not occur at other firms.

In addition, I find the No cure - No pay system is powerful and unique."

What has success meant for your businessd?

Serge: "In addition to having had good deals, the successful partnership with Convins has allowed 1,200 companies have heard our name."

Harry: "That's also very important for our region. You can't expect that from every appointment a order will come. But when companies hear our name, I find that very pleasant. Then the ball starts rolling, because if they've heard our name, they're going to our name name as well. Then if there's something going on within the company, there's a chance they're going to think of us."