The marketing world is changing very fast. In addition, people's attention is becoming increasingly difficult to hold and customers are much more articulate and they simply say what they think of your company. You make or break your company with good or bad marketing. But what are the trends in telemarketing? At Convins we specialise in telemarketing and we would like to keep you informed of the trends for 2020.
Telemarketing in the year 2020
As a company, you do everything you can to keep the consumer experience high, in fact it is timeless. The customer experience must be good. That is why, as a telemarketing agency, we first completely immerse ourselves in your company, before we go to work and approach your customers. Your tone of voice must be reflected in our customer approach. A good experience of a (potential) customer, resonates in their reviews and we create a favour factor for your company. In this blog we will mention the trends for telemarketing in 2020.
Telemarketing as follow-up to online approach
Telemarketing is used as a follow-up to online approaches. It involves the provision of marketing services. The target group is approached online through various channels and the positioning of the organisation is reinforced by means of valuable text and images. Telemarketing is then used to manage relationships in a cost-effective manner. Telemarketing is almost a breath of fresh air these days in addition to the overload of information people obtain through social media and the Internet. With telemarketing, the story is delivered to the customer and people have real people on the phone, which creates a conversation, a dialogue. People can immediately ask all their questions, without having to Google first.
Expanding Telemarketing with Video Calling
Video calling is the new calling; companies can also use it to come across as personal as possible. We can even give a presentation via this channel and with video calling all kinds of documents etc. can be gone through.
Telemarketing is only allowed with permission
Telemarketing is only allowed with the consent of the client and the sender's number must always be visible. Convins only employs professionals, so we know exactly what is and what is not allowed and will always act according to the law.
Put your questions to the Convins specialists
Do you have any questions about telemarketing or are you interested in recruitment? We are up to date with the latest rules and tools for telemarketing. Our specialists will take a lot out of your hands when it comes to approaching customers and selling your product or service. We draw up an appropriate strategy, which fully suits your company, your target group and your objective. After the telemarketing campaign, we provide you with all the information we have collected to expand the customer base and possible preliminary information to close deals. Do you have any questions about our working method? Then do not hesitate to contact us!